TERMS & CONDITIONS

Terms & Conditions

Welcome to Studio Casaguia. By accessing or using our website and webshop, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

 

1. Company Information

Studio Casaguia

Registered in: Spain

Address: 29688, Estepona, Malaga

Email: hola@studiocasaguia.com

Phone: +34 627434272

VAT Number (NIF/CIF): Z0250127F

 

2. Scope

These Terms & Conditions cover all purchases made through the Studio Casaguia website and apply to all users, customers, and visitors.

 

3. Products & Descriptions

  • We sell interior pieces including furniture, décor objects, and home accessories.

  • We aim to display product colors, materials, and descriptions as accurately as possible.

  • Minor variations in appearance, size, or finish may occur due to natural materials or screen display differences.

  • All products are subject to availability.

 

4. Prices & Payment

  • All prices are listed in EUR (€) and include applicable taxes (including Spanish VAT), unless otherwise stated.

  • Shipping costs are shown at checkout.

  • We accept payment through: [credit card, PayPal and bank transfer.

  • Orders are confirmed once payment has been successfully processed.

 

5. Shipping & Delivery

  • We ship within and outside Spain.

  • Estimated delivery times are provided at checkout but are not guaranteed.

  • Customers are responsible for providing accurate shipping information.

  • In case of delivery delays or issues caused by third-party couriers, Studio Casaguia is not liable beyond legally required responsibilities.

 

6. Returns & Right of Withdrawal (EU/Spain)

6.1 Right of Withdrawal

As required under EU law and the Spanish Consumer Rights Act (Ley General para la Defensa de los Consumidores y Usuarios), customers have the right to withdraw from their purchase within 14 calendar days after receiving the goods, without giving any reason.

6.2 Conditions

  • Items must be returned unused, in original condition, and with all packaging and labels.

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

  • The return address will be provided upon request.

6.3 Refunds

  • Refunds will be issued to the original payment method within 14 days after receiving the returned product.

  • Shipping costs from the original order may not be refunded, unless legally required.

6.4 Exclusions

Returns cannot be accepted for:

  • Custom-made or personalized items

  • Items that are not suitable for return due to hygiene reasons (once unsealed)

 

7. Damaged or Defective Items

If an item arrives damaged, faulty, or incorrect:

  • Contact us within 48 hours of delivery with photos as evidence.

  • We will repair, replace, or refund according to Spanish consumer protection laws.

 

8. Intellectual Property

All content on the Studio Casaguia website – including images, designs, texts, and logos – is the property of Studio Casaguia and may not be copied or used without permission.

 

9. Limitation of Liability

Studio Casaguia is not responsible for:

  • Delays or failures caused by factors beyond our control.

  • Misuse of products by the customer
    Our liability is limited to the maximum extent permitted under Spanish law.

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10. Privacy & Data Protection (GDPR)

We comply with the EU General Data Protection Regulation (GDPR).

For details on how we collect, store, and use your data, please refer to our Privacy Policy.

 

11. Governing Law

These Terms & Conditions are governed by the laws of Spain.

Any disputes will be handled by the competent courts in Spain.

 

12. Changes to These Terms

Studio Casaguia reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page.